Practice Hub exists because the tools available to independent HR consultants were never actually built for independent HR consultants.
I have been working as an independent HR consultant for years. Disciplinaries, grievances, investigations, TUPE, redundancy, settlement agreements, the full spectrum of employment relations work delivered to clients who trust me to get it right.
And for years I ran my practice the way most independent consultants do. A spreadsheet for clients. A folder for documents. An email thread for cases. A notes app for everything else. A billing process that involved more manual effort than it should have. A system held together with good intentions and a lot of open tabs.
It worked. Until it didn't. Until a client asked for something I had sent six months ago and I spent forty minutes finding it. Until I realised I had forgotten to invoice for three hours of work because I had not logged it at the time. Until I looked at my practice from the outside and thought this does not look like the professional operation I am actually running.
I looked for a practice management system. There were plenty of options. Generic CRMs, project management tools, legal case management software. None of them were built for an HR consultant. All of them required hours of setup and customisation just to get close to what I needed. Most of them still did not quite fit.
So I built Practice Hub.
Practice Hub is not a generic tool adapted for HR. Every feature, every workflow, every decision about how the system works was made by someone who has done the job. Someone who understands that a disciplinary is not the same as a project, that a client relationship in HR consultancy is different from a sales pipeline and that billing in six minute increments is not a quirk but a professional standard.
It is the system I wished existed when I was setting up my practice. Built for the way HR consultants actually work and nobody else.
When I was thinking about what Practice Hub needed to be, AI was not an optional extra. It was central to the point.
The AI in Practice Hub sits inside the workflows where it actually saves time. It reads your real case data to summarise where things stand. It suggests tasks based on what the case actually involves. It drafts your case notes, your client emails, your newsletter content and your proposal cover messages so the writing is done before you have had to think too hard about it.
You set your tone of voice once. You tell the system about your business. After that it produces output that sounds like you, not like a machine.
AI features are available on Standard and Team plans.
Practice Hub is built and operated by HR On Call Ltd, an HR consultancy based in Plymouth. HR On Call Ltd was founded by Grace Pariser, a CIPD Level 7 qualified HR consultant with extensive experience in employee relations, workplace investigations and employment law.
Grace continues to work as a practising HR consultant alongside building Practice Hub which means the product is continuously shaped by real, current casework rather than a theoretical idea of what HR consultants need.
HR On Call Ltd. Company number 16891106. Registered in England and Wales.
Practice Hub will always be built around the needs of independent HR consultants. Not enterprise clients. Not HR departments. Not a generic small business audience.
The people who use it are professionals who have built something of their own. They deserve a tool that takes their work as seriously as they do.
Try Practice Hub free for 14 days and see what a proper system feels like.
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